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Frequently Asked Questions (FAQ)

General

There is an on site parking lot at our Malden & Brighton locations, Newton has plenty of street parking 

BPF is an all inclusive community. We welcome students of all genders and identities

The easiest way to schedule a class is to download our BPF APP – Available on Apple or Android- You can also create an account through Mindbody Once you create account, you can select your class and make a purchase
No. That is what we are here for, to get you in shape! Our beginner classes are designed for all fitness levels, and as your muscles develop, you will move up in our program. Our program is designed to help each student learn at their own pace. Our instructors will work with each student based on their individual fitness level.
No. There is zero nudity. We are a fitness class. The only thing stripped away is your inhibitions.
NO! Any size, weight, or body type is encouraged to come to class!
Shorts! Less is more in pole fitness. Your skin creates traction on the pole so you can stick to it. Please wear shorts and tank tops, and NO BODY LOTIONS!
Yes, but your parent / guardian must sign a waiver for you. Email info@bostonpolefitness.com for waiver.
You may be surprised to find that guys are becoming a more common sight in this sport. Almost all competitions now offer a men’s division. Men are allowed to take our program. If you are uncomfortable with a gentleman being in your class, just contact the studio and one of our instructors will let you know if a man is scheduled in your class that day. Men are also welcomed at all parties, group lessons and private events.
We understand that everyone is unique and this includes clothing restrictions.  Although tee-shirts and shorts are preferred, that doesn’t necessarily mean you’re left out from this amazing experience. Depending on your specific circumstances, we can advise you on the best possible way to go about planning so you’re able to get the experience you deserve whether it be getting sticky pants(along with what they are) or taking one of our low flow classes. To better assist you please Contact us and we’ll be happy to help you in any way we can.
Do not be late!
Anyone who arrives late WILL NOT be allowed into class and WILL be considered a late cancel. This is for your safety (a proper warm up is mandatory), and respect (cuts into other people’s time).

You should be dressed and ready to start your session at the scheduled time. You may arrive 10 minutes before your scheduled class to avoid being late. Please note, we currently do not permit entry to the studio prior to this timeframe. This is a safety issue, and we ask that you respect both our trainers and other students by showing up on time as tardiness is disruptive to the training experience we aim to provide.

BPF does not do any scheduling for students, this includes cancellations, changes or reservations, unless you want a private event

Yes! Just have your parent/guardian fill out this waiver –> Under 18 Waiver
Most classes are 60 minutes, unless otherwise noted.
Food is not allowed during classes. Please keep food out of the studio and eat after class.

If you are looking for a more intimate group experience, or time for group photos, videos & fun, then we suggest a private group lesson reservation. Your group will be the only guests inside the studio during your reservation. Classes are not private experiences, and we suggest groups of 4 or more reserve a group lesson. Groups that make a class reservation and become disruptive will be asked to leave without refund.

Group lessons are 60 minutes long and based on per person pricing. Everyone in the studio must pay, regardless of participation. For larger groups we suggest making a reservation for our 90 minute pole party, which will give you more pole time. For pricing options please visit Pricing
  • If you are having trouble making your class reservation, check the expiration date of your class package. All packages must be taken before their expiration date, there are no extensions!
  • Check your purchase and visit history to keep track of your class packages, and see if you need to purchase another package.
  • Check your visit history. From there you can see which packages were used to pay for your classes.
  • Check your schedule of upcoming classes, you may have made into a class from a waitlist
If a class is full, get onto a waitlist. Cancelations happen all the time! You have a very high likelihood of making it into a class from the waitlist, especially on the day of the class when most cancelations happen. Plan to come to the class. You can be placed into a class up to 4 hours prior to the start of a class, so if you do not plan to come to the class, you must take yourself off of the waitlist. The 12 hour cancelation policy still applies to a waitlist, if you make it into the class after the 12 hour mark you will lose the class & get a $10 late cancel fee. For the best scheduling experience, download our BPF APP to keep track of class and make easy scheduling changes.
We suggest all students opt in to receive notifications from BPF. Scheduling changes, Class cancelations and studio updates are sent out via email/text message. Students are still responsible for their schedule even when notifications are turned off or not received.
BPF offers plenty of price points, depending on budget and studio commitment. If you are coming in as a novice, we offer great introductory offers so you can come in and try pole before you become a member. BPF Memberships are billed monthly, and require a 3 month commitment (early termination fee) After that, memberships will be billed on a monthly basis. To view pricing options –> Pricing

If you are new to pole and planning to take an intro class, then we suggest these tips for a successful class:

  1. wear shorts,
  2. Wear a tank top/bra/shirt that allows your arms to move freely
  3. remove your jewelry
  4. no body lotion on you the day of the class

Heels are not required for intro to pole.

Please read each class description for the wardrobe suggestions.

Yes! If you would like to rent an X Stage for a performance or private use please fill out this form and we will get back to you (create rental agreement/with location, date)


Delivery, Pick Up & set up is not included. All equipment pick up & drop off is at
BPF NEWTON
230 California St, Newton MA

BPF promotes body positivity and a safe space for students of all fitness & skill levels. Our polegression program allow students to learn at their own pace. We offer lots of introductory and specialized classes to help build strength, flow, endurance & flexibility. Take your time learning, enjoy your experience, and love your body for everything it is capable of doing.
Yes! We consider BPF a safe space for all students. We want everyone to feel comfortable expressing themselves, in fact, we encourage it! We strive to be a safe haven in Boston, if anyone every feels uncomfortable at any time, you may contact us anonymously here
If your friend wants to come, they will need to create a separate account, and make a separate purchase, as packages cannot be shared.
The easiest way to keep track of your classes & waitlists is to download the BPF app. From there you can see your visit history, upcoming schedule and waitlisted classes. If you are on a waitlist, make sure you are opted in to receive BPF notifications.
A credit card needs to kept on file in order to schedule classes
To cancel your class you will need to log into your account either through a browser or BPF App, click on the schedule page and make the class cancelation. Bpf does not do any scheduling for students. Please make sure to cancel at least 12 hours prior to the start of class time to avoid a late cancel fee

You will want to start by taking an Intro to pole class first.
This class will get you comfortable with all the basics needed to familiarize yourself as a beginner. You can take as many intro classes as needed, but the Average is about 5.
You may also start taking our clinic clinic class after your first intro.
BPF offers lots of new student packages and sales to get you started to view our pricing, click on the link below.

Pricing

BPF has 3 locations.
The easiest way to view each studios schedule and make your first class reservation is to down the Boston Pole Fitness APP.

The easiest way to view each studios schedule and make your first class reservation is to down the Boston Pole Fitness APP.

Packages cannot be shared or transferred. Every student needs to create their own account and purchase their own package. Each student is also responsible for their own schedule
The system is asking you to keep a credit card on file, it will not charge you again.

Registration

The two easiest ways to sign up for classes are through our Schedule page or the Mindbody App! There you can find classes, read their descriptions and see who’s teaching them!

To Sign Up Online:

1. Select the class you want to sign up for then press the book button.
2. From there you will be prompted to make an account.

If you want to take a class with a group of 3 or more friends, we consider this a Party/Small group lesson. to better accommodate you and your friends we require you book a party. If it is found that you and your group of friends have booked within an intro class. ANY class you book within will be canceled and any further attempts of rescheduling will be barred.

Refund & Cancellations

If a class is full, you can sign up to be on the waitlist. There is always a chance that students sign out early from classes, making room for those on the waitlist. When a student signs out within the 12-hour cancellation period, you will receive an automatic email and text (as long as you opt in for texts) letting you know you have been taken off the waitlist, and given a spot in the class. At that point, you will be held to the same cancellation policy as any other class you sign up for. Please make sure we have a valid phone number and email, so you can be notified. When you sign up for the waitlist, please be prepared to come to the studio and take the class. If you are not sure you will be able to make it on short notice, please remove yourself from the waitlist to avoid being charged for class in case you are added in. If you are added into class, you will be held to the same cancellation policy as any other class you sign up for.
All sales are final. Purchases may not be transferred without expressed written permission by BPF. Prices are subject to change. Class space subject to availability. For medical issues, contact the studio directly. Workshop purchases cannot be refunded, made up, and any missed workshop results in the forfeiture of that time.responsible for their class and waitlist reservations, including their cancellations.*
In case of inclement weather or instructor illness, class cancellations will be announced via Instagram, our facebook group and email.

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