Studio Rules & Policies
Class Cancellation/No Show Policy
– 12 hour cancellation policy for all class reservations
– No shows and late cancellations will be charged a $10 fee & class forfeiture.
– All class packages must be used before their expiration date, sorry no extensions
– BPF does not do any scheduling for students. This includes reservations, changes, and cancellations
– All students are responsible for class scheduling, class cancellations, and keeping track of waitlists
Have an attendance error? Please fill out this correction form
Class Waitlist Policy
If a class is full, we strongly encourage students to sign up on the waitlist.
Always plan to attend any classes you are waitlisted for.
Here are some useful waitlist tips & rules:
- We recommend students opt in for notifications to receive text/email updates.
- Students are responsible for keeping track of waitlisted classes, even when notifications are not sent
- Students may be placed into a class up to 4 hours prior to the start of class time.
- BPF’s cancelation policy still applies to waitlists! Cancellations must be done before you make it into the class or 12 hours prior to the class start time.
- If you do not plan to attend a waitlisted class, please remove yourself from the waitlist. if you make it in less than 12 hours prior to the start of class time and decide not to take the class you will be charged a $10 late cancellation fee and lose the class.
- All students are responsible for their class schedule, waitlist reservations, cancellations, reading class descriptions to attend appropriate class level & location.
- BPF does not do any scheduling for students. (We can’t keep up with all the changes!)
Email us at support@bostonpolefitness.com for any questions.
Purchase Policy
- All sales are final.
- Purchases & class packages may not be transferred or shared between students.
- All classes must be used before their expiration dates. No refunds or extensions are given for unused classes.
- Prices are subject to change.
- Class space is subject to availability.
- No-shows & late cancelations will be charged $10 and class forfeiture.
- All students are responsible for their class schedule! This includes class changes, cancelations, waitlist reservations, reading class descriptions to attend appropriate class level & location.
- BPF does not do any scheduling for students.
- Students staying past their Rent a Pole reservation time will be charged $30
- Students inviting unregistered guests will be charged $200 per person